Trust Center

Welcome to the Magna5 Trust Center.

This Trust Center is designed to provide a transparent and accessible view of how Magna5 approaches security, privacy, and operational excellence across the services we deliver to more than 1,300 clients nationwide. Here you will find documentation, certifications, and evidence of the controls and practices that underpin our commitment to being a trusted partner.

That commitment is grounded in three core areas:

Robust Security Practices: Security is foundational to everything we do at Magna5. Our dedicated security team employs a defense-in-depth approach encompassing advanced endpoint protection, 24/7/365 managed detection and response, continuous vulnerability management, network security controls, and a formal security governance program. Our security posture is continuously evaluated and improved through independent assessments, ensuring our controls remain effective against an evolving threat landscape.

Comprehensive Data Protection: We take the security and integrity of your data seriously. Our cloud services are delivered exclusively from secure, custom-scoped U.S.-based data centers located in Boyers, Pennsylvania and Manassas, Virginia - each featuring fully redundant enterprise-grade computing, storage, and networking, connected via private diverse fiber with encrypted VPN failover for resilience. Our certified engineering team ensures that all data is handled in compliance with the strictest government and industry regulations, with strong encryption enforced in transit and at rest.

Operational Excellence and Compliance: Our Operations Center is staffed 24 hours a day, 7 days a week, 365 days a year by a team of highly skilled operations, cybersecurity, network, and systems engineers. Magna5 operates on a foundation of mature, metrics-driven processes that are consistently applied across all client engagements. Our compliance posture is independently validated and current, including: SOC 2 Type 2 (no findings); HIPAA Security and Breach Notification Rule compliance (no findings); PCI DSS v4.0.1 Service Provider Level 1 (fully compliant); and CMMC Level 2 (fully compliant with 110 score). We also help our clients achieve and maintain their own compliance obligations across SOC 2, HIPAA, PCI DSS, ISO 27001, CMMC, and more.

The sections that follow provide detailed documentation, policies, and evidence supporting each of these areas. Restricted documents - including audit reports and detailed assessments are available to qualified parties under a signed Mutual Non-Disclosure Agreement.